How Can We Help?

Get Answers

Frequently Asked Questions

These are some of the questions we hear most frequently about our company and the programs we offer.

Login and Website Access

Login help

Don’t have a password? Forgot your password? Know your password but still can’t login? This should get you going in the right direction.


If you’re new to AWAI you can join us each month for a New Member Orientation. During these live webinars, Katie Yeakle, Barb Hume and Rebecca Matter walk you through the many resources and tools available to you.


Is this your first time attending a webinar? Our WebEx step-by-step guide has everything you need to know.

General Help Topics

Contact us

Our contact page will tell you everything you need to know about getting in touch with us.


Our website search tool can help you find exactly what you’re looking for. Get some help on using it here.