American Writers & Artists Institute
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How Can We Help? 👋

Here Are Some Popular Questions:

Click here to login and view your Subscriptions & Billing, or from the Main Member Area click on the [Account Info] tab and then the [Subscriptions & Billing] option.

Once there, you’ll see a list of all your subscriptions, each with the option to "Cancel my subscription" at the bottom.

Click here to login and view your Subscriptions & Billing, or from the Main Member Area click on the [Account Info] tab and then the [Subscriptions & Billing] option.

Once there, you’ll see a list of all of your subscriptions, and when their upcoming payments are due.

Cards can be declined for a number of reasons, but the specific reason is not given to us by your bank.

If your card gets declined by our system, please contact your bank or card vendor to inquire about the issue. In most cases it should be a quick and easy fix with them, but we highly recommend going to them first before trying the payment again.

We accept Visa, MasterCard, American Express, and Discover cards. Debit or credit.

If you want to update your payment info, click here to login and view your Subscriptions & Billing, or from the Main Member Area click on the [Account Info] tab and then the [Subscriptions & Billing] option.

Click here to login and visit your Main Member Area, where you can click on the [Account Info] tab to change your name, email, or password.

Once logged in, you can also view your Subscriptions & Billing info from the [Account Info] tab by clicking on the [Subscriptions & Billing] option.

If you receive an Incorrect email or password error, it means we couldn’t find a match for the email address or password submitted. Common reasons for this include having caps lock turned on while typing the password or your browser remembering an old or incorrect password and submitting that.

If you have recently purchased something, also make sure that the email address entered matches the one on your order receipt.

Please try to login again with a different email/password combination. Before submitting, check that caps lock is not engaged, and that both the email and password field are not being auto-filled by your browser’s “remember password” feature.

If you’re still having trouble, please reach out to our Member Services team by typing your message in the box below.

Click here to login and visit your Main Member Area, then click on the [Your Online Programs] tab or the [Live & On-Demand Events] tab.

Any product you have purchased is listed there, and you have full access to it.

Click here to login and visit your Main Member Area, then click on the [Your Online Programs] tab or the [Live & On-Demand Events] tab.

Once there, you’ll see a list with links to all of your current programs. Just click to get started!

Please log out and log back in to see the changes to your account.

Once logged back in, visit your Main Member Area, then click on the [Your Online Programs] tab or the [Live & On-Demand Events] tab.

Your new program should now be listed.

Yes! All of our live webinars and class sessions are recorded and available online.

Click here to login and visit your Main Member Area, then click on the [Live & On-Demand Events] tab.

You’ll find a complete list of links to the webinars and classes you’ve attended.

You can also check out the latest Inside AWAI recording, or view the full calendar of AWAI events.

Please send us a message by typing in the box below and include the name of the product you wish to cancel. Our Member Services team will be happy to assist you with cancelling a product purchase.

American Writers & Artists Institute prides itself on publishing programs that equip our members with the tools necessary to succeed in the best careers in writing, and make the connections needed to land clients and start earning money. We opened our doors in 1997. Learn more here.

Start Here

We are with you from beginning to success, every step of the way... with our active online community, a job board where companies advertise for writers, and support, support, support. Start Here to Launch Your Freelance Writing Career in 4 Simple Steps.

The AWAI Method™

The AWAI Method™ combines the most up-to-date strategies, insights, and teaching methods with the tried-and-true copywriting fundamentals so you can take on ANY project — not just sales letters.

Before moving on to any other program, it is a good idea to work through this program first to build that foundation and put you on the right path to success.

AWAI has programs for everyone from beginners to experts covering all the needs you may encounter on your professional journey. You can find more information about the cost of any of them in our catalog.

We offer an unconditional, money-back guarantee on all our programs … eliminating any risk for you.

You name a beginning, any beginning, and we can introduce you to an American Writers & Artists member with a similar starting place.

You will be mentored, coached, encouraged and supported day by day, as you first explore, then find your way to The Writer’s Life just right for you.

Read more about the backgrounds of some of our most successful members here.

Something Else?

Please type your question below. We have a very caring and knowledgeable Member Services team who are available to help you as quickly as possible. Or you can visit our FAQ page, we may have an answer for your question there.

AWAI’s Member Success Team will be out of the office Monday, December 23rd, returning back on Monday, January 6th. We’re spending some extra time with friends and family, but there’s still good news! Member Success Staff will monitor emails so that you never have to wait for the resources you need.

Happy Holidays… and Happy New Year!

Or

(We are available Monday-Friday from 9:00am to 5:00pm on the east coast.)



Phone Numbers

Local: (561) 278-5557
U.S. Toll Free: (866) 879-2924
Fax: (561) 278-5929

Mailing Address

American Writers & Artists Institute
220 George Bush Blvd, Suite D
Delray Beach, FL 33444

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