Meet AWAI-Trained Writer:

Professional Background:

I am a freelance writer with experience in blogging, email series with newsletters, and creative writing for ebooks. I have a strong understanding of the diverse types of writing and can tailor my style to meet the needs of my clients.

In my previous role as an Escalations Tech Support Analyst, I wrote for a large tech support company. I was responsible for writing instructional manuals, articles training scripts with operations managers. My work helped decrease customer call back, further troubleshooting resulting in an 8% company profit and an overall increase in customer satisfaction.

My expertise in writing clear, concise, and persuasive copy that resonates with target audiences has resulted in a 20% increase in website traffic, a 12% increase in open rates, and an 18% increase in click-through rates for my clients. I have a strong understanding of email marketing best practices and the ability to create campaigns that deliver results.