Meet AWAI-Trained Writer:

Richard Barnett

Richard Barnett

Location: Walkerton, IN
Professions: Copywriter, Researcher, Travel Writer, Desktop Marketer
Specialties: B-to-B, Christian, Fundraising, Self-Help, Web/Internet

Professional Background:

Customer retention is a priority for B2B and B2C businesses because it's becoming more expensive to acquire new customers. The work of a customer retention specialist revolves around creating a positive customer experience environment and resolving customer complaints as they arise. Retention efforts focus on building relationships between brands and customers by leveraging engagement, loyalty, and satisfaction. In a nutshell, I make it easier for you to keep your hard-earned customers.

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